Terms & Conditions

Your use of this website is subject to the following Terms and Conditions.

Welcome to Medica Herbal Pharma

These Terms & Conditions outline the rules governing your use of the Medica Herbal Pharma website and the purchase of our herbal and wellness products. By accessing our website, browsing its content, or placing an order, you agree to follow these terms. If you do not accept these conditions, please discontinue using our website and services.

1. Scope of Agreement

These Terms & Conditions apply to every visitor, customer, and user of the Medica Herbal Pharma website. They regulate your use of our online platform and any transactions completed through it.

2. User Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement. If you are below the legal age required in your jurisdiction, you may use our services only with the supervision and consent of a parent or legal guardian.

3. Product Information

Medica Herbal Pharma offers herbal wellness products, dietary supplements, and other related items. We make every effort to ensure product descriptions, images, and specifications are accurate. However, product appearance, packaging, or ingredient details may occasionally vary due to manufacturing updates or supplier changes without affecting product quality.

4. Placing an Order

Submitting an order represents your intention to purchase a product from Medica Herbal Pharma. We reserve the right to accept, decline, or cancel any order due to stock limitations, pricing discrepancies, suspected fraudulent activity, or other operational reasons. An order is considered confirmed only after successful verification and acceptance.

5. Prices and Payment

All prices displayed on our website are shown in Indian Rupees (INR) unless stated otherwise. Prices may be revised at any time without prior notice. Orders will be processed only after successful payment confirmation for applicable payment methods.

6. Shipping and Delivery

Estimated delivery times are provided for convenience and may vary depending on the destination, courier operations, public holidays, or circumstances beyond our control. Customers are responsible for providing complete and accurate delivery information to avoid delays or failed deliveries.

7. Cancellation, Return and Replacement

Requests for cancellation, return, or replacement are handled according to our Return and Refund Policy. Certain categories of products may not qualify for return due to hygiene, safety, or regulatory reasons unless the item received is damaged, defective, or incorrect.

8. Customer Responsibilities

You agree to use our website responsibly and provide truthful information while creating an account or placing an order. Any misuse of the website, including providing inaccurate information or interfering with its normal operation, may result in suspension or restriction of access.

9. Restricted Activities

Users must not:

  • Use the website for any unlawful or unauthorized purpose.
  • Copy, reproduce, or misuse website content without permission.
  • Attempt to bypass website security measures.
  • Upload malicious software or harmful code.
  • Engage in fraudulent transactions or deceptive practices.
  • Disrupt the operation of the website or its services.

10. Ownership of Website Content

All trademarks, product names, logos, graphics, photographs, written content, layouts, and other materials available on the Medica Herbal Pharma website remain the exclusive property of Medica Herbal Pharma or their respective owners. Unauthorized use, reproduction, modification, or distribution of any content is prohibited unless prior written permission has been obtained.

11. External Websites

For your convenience, our website may include links to independent third-party websites. These links are provided solely for reference. Medica Herbal Pharma does not control or endorse the content, products, or services available on those external websites and is not responsible for their practices.

12. Service Availability

Although we strive to maintain uninterrupted access to our website, occasional maintenance, technical issues, or events beyond our control may temporarily affect availability. We reserve the right to suspend, modify, or discontinue any part of our website without prior notice.

13. Limitation of Responsibility

To the maximum extent permitted by applicable law, Medica Herbal Pharma shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our website, products, or services, including delays, technical interruptions, or circumstances beyond our reasonable control.

14. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business operations, legal obligations, or website functionality. Any revised version becomes effective immediately upon publication on this website.

15. Applicable Law

These Terms & Conditions shall be interpreted and governed in accordance with the laws of India. Any legal dispute arising from the use of this website or the purchase of our products shall fall under the jurisdiction of the competent courts in India.

16. Contact Information

If you have any questions regarding these Terms & Conditions or require clarification about any part of this agreement, please contact Medica Herbal Pharma through the contact details provided on our official website. We will make every reasonable effort to respond to your enquiry promptly.

Agreement

By continuing to access or use the Medica Herbal Pharma website, you confirm that you have carefully read, understood, and accepted these Terms & Conditions and agree to comply with them while using our products and services.